TEAKMARSHLY · AMERICAN HERITAGE

Accessibility Statement

A Welcoming Shopping Experience for Everyone.

Thoughtful design should be accessible to everyone.

At teakmarshly, we believe everyone should have the opportunity to explore our collections, access product information, and enjoy a convenient online shopping experience. We are committed to making our website more accessible and user-friendly for visitors with different abilities, needs, and browsing preferences.

01. Our Accessibility Commitment

We are committed to promoting digital accessibility and providing an inclusive experience for all visitors, including individuals with visual, auditory, physical, cognitive, and other disabilities.

We recognize that website accessibility is an ongoing process. We aim to identify potential barriers, improve website usability, and make reasonable efforts to ensure that customers can access the information and services offered through our online store.

Our goal is to create a welcoming digital environment where customers can browse products, understand product information, navigate website pages, and contact our customer service team with greater ease.

02. Accessibility Standards & Guidelines

In our efforts to improve website accessibility, we use the Web Content Accessibility Guidelines (WCAG) as a reference for evaluating and improving the accessibility of digital content and website functionality.

WCAG provides internationally recognized recommendations for making websites more accessible to individuals with disabilities.

Our accessibility improvement efforts are informed by the following principles:

We use WCAG 2.1 Level AA as a reference for our accessibility improvement efforts. We have not represented this website as independently audited or certified as fully conformant with that standard.

03. Accessibility Features & Improvements

We aim to improve the accessibility of different areas of our website. Our improvement priorities include the following:

04. Assistive Technology Compatibility

We recognize that visitors may use different assistive technologies and browsing tools to access our website.

These may include:

• Screen readers and text-to-speech software.
• Keyboard-only navigation.
• Browser magnification and zoom tools.
• Voice recognition and speech input software.
• Operating system accessibility settings.
• Other assistive devices and adaptive technologies.

Our website may not work identically across every browser, device, or assistive technology combination. We welcome feedback about compatibility difficulties so that we can investigate potential improvements.

05. Known Accessibility Limitations

Although we aim to improve accessibility throughout our website, certain pages, features, or third-party integrations may not yet provide an optimal experience for every visitor.

Potential areas that may require additional attention include:

• Product images or older visual content that may not contain complete alternative descriptions.
• Third-party applications, payment interfaces, or embedded content that we do not directly control.
• Interactive elements that may behave differently depending on the browser or assistive technology being used.
• Certain visual elements, navigation components, or forms that may require further accessibility improvements.

We have not completed a comprehensive independent accessibility audit of every website page and third-party component. Accordingly, this list is not a complete inventory of all possible accessibility barriers. If you encounter a difficulty, please contact us so we can review the specific issue.

06. Alternative Ways to Access Information

If you experience difficulty accessing product details, navigating our online store, completing checkout, or understanding information on our website, our customer service team can assist.

Depending on the nature of your request, we will make reasonable efforts to provide relevant information or assistance through an alternative communication method where available.

You may contact us by email or telephone and explain which page, product, or website function is difficult to access. We welcome the opportunity to help you obtain the information you need.

07. Accessibility Feedback & Assistance

Your feedback is valuable to us. If you encounter an accessibility barrier or have suggestions for improving our website, please contact our customer service team.

To help us understand and investigate the issue, you may include:

• The webpage address or product page where the issue occurred.
• A description of the accessibility difficulty you experienced.
• The device, browser, or assistive technology involved, if you are comfortable sharing this information.
• The alternative assistance or information format that would be helpful to you.

Please do not include passwords, complete payment card details, or other unnecessary sensitive personal information in accessibility feedback messages.

08. Continuous Improvement

Website accessibility is an ongoing responsibility. We understand that digital technologies, customer needs, and accessibility standards continue to evolve.

We aim to consider accessibility when reviewing website content, navigation, product presentation, and customer interactions.

We will continue to consider customer feedback and make reasonable efforts to identify and address accessibility barriers as part of our website improvement process.

09. Third-Party Content & Services

Our online store operates on the Shopify platform and may include third-party applications, payment services, embedded content, or external links.

Although we aim to select and use website services that support a functional shopping experience, we may not have complete control over the accessibility of independently operated third-party content or services.

If a third-party feature creates an accessibility barrier, please let us know. We will make reasonable efforts to investigate the issue and assist with available alternatives where possible.

10. Non-Discrimination & Equal Access

We believe individuals should have an opportunity to access our products, services, and website information without unnecessary barriers related to disability.

We are committed to treating accessibility-related inquiries respectfully and making reasonable efforts to assist customers who require additional support when using our online store.

Nothing in this statement is intended to waive, restrict, or replace any rights or protections available under applicable accessibility, disability rights, or consumer protection laws.

OUR PROMISE

A welcoming home begins with an open door.

At teakmarshly, we want every visitor to feel welcome. We remain committed to listening, learning, and improving our online experience so that more people can explore our products and services with confidence.

Accessibility Contact Information

For accessibility assistance, website navigation difficulties, alternative information requests, or feedback about potential barriers, please contact us through the following channels.

Last Updated: November 5, 2026

We welcome your feedback and appreciate your support in making our website more accessible.

THE ART OF THOUGHTFUL LIVING

teakmarshly

Timeless Style · Thoughtful Service · Lasting Comfort