Contact information
TEAKMARSHLY · AMERICAN HERITAGE
Contact Us
A Personal Touch. Thoughtful Assistance. We're Here to Help.
We would love to hear from you.
At teakmarshly, we believe that exceptional furniture deserves exceptional service. Whether you have questions about our collections, need assistance with an order, or would like help with a delivery, return, or refund, our customer service team is here to assist.
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EMAIL SUPPORT
Direct Assistance
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SERVICE HOURS
Monday – Friday
9:00 AM – 6:00 PM
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BUSINESS LOCATION
Tennessee, USA
United States
01. Get in Touch
For questions, assistance, or general inquiries, please use the contact details below. We look forward to helping you.
TEAKMARSHLY CUSTOMER CARE
CUSTOMER SERVICE EMAIL
TELEPHONE
BUSINESS CONTACT
Sarah Allen
BUSINESS ADDRESS
246 Old Shack Island Rd
Hendersonville, TN 37075
United States
02. Customer Service Hours
| Monday – Friday | 9:00 AM – 6:00 PM |
| Saturday – Sunday | Closed |
All times are based on our customer service operating schedule. Response times may be longer on weekends and public holidays.
03. How We Can Help
Our customer service team can assist with a variety of inquiries, including:
Order Assistance
Order confirmations, purchase details, and order-related questions.
Shipping & Delivery
Shipping information, delivery estimates, and tracking inquiries.
Returns & Refunds
Return requests, exchange questions, and refund assistance.
Product Information
Questions about product descriptions, specifications, and available details.
Damaged or Incorrect Items
Assistance with items that arrive damaged, defective, incomplete, or incorrect.
General Inquiries
Other questions about teakmarshly and our online store.
04. How to Contact Us Efficiently
To help us understand your request and assist you more efficiently, please include the following information when contacting us about an existing order:
- Your order number, if applicable.
- The name used when placing your order.
- The email address associated with your purchase.
- A clear explanation of your question or concern.
- Relevant photographs or supporting information, where necessary.
Please avoid including passwords, complete payment card numbers, or other sensitive account credentials in your messages.
05. Response Time
We make reasonable efforts to review and respond to customer inquiries as promptly as possible during our stated business hours.
Please understand that response times may vary depending on inquiry volume, the nature of the request, and whether additional information or coordination is required.
For inquiries received during weekends or public holidays, a response may take longer than usual. We appreciate your patience and understanding.
A NOTE FROM TEAKMARSHLY
Every home tells a story. We're glad to be a small part of yours.
Thank you for choosing teakmarshly. Your trust and satisfaction are important to us, and we look forward to assisting you.
THE ART OF THOUGHTFUL LIVING
teakmarshly
Timeless Style · Thoughtful Service · Lasting Comfort